Customer Questions & Answers

0
votes
Question:
Q:When cloning ID 48, my CGDI K2 displays 'server under maintenance'. How long will it take?
Answer:
A:Hello, dear customer,
Sorry for all of the inconvenience.
We will fix the server problem today.
Please wait for more time.
Anna
Regards
By Anna Seller on Oct 26, 2025 0 of 0 found this helpful. Do you?

0 Votes
0
votes
Question:
Q:When cloning ID 48, the CGDI K2 device tells me that "the server is under maintenance". It was still working last week. Will it be fixed?
Answer:
A:Hello, dear customer,
Sorry for all of the inconvenience.
We will fix the server problem today.
Please wait for more time.
Anna
Regards
By Anna Seller on Oct 26, 2025 0 of 0 found this helpful. Do you?

0 Votes
0
votes
Question:
Q:It’s cloning copy of ID 48 of a is possible on this moment (Audi tt 2012 or Skoda superb 2012) If not, when exactly that function will be available On your device
Answer:
A:Hello, dear customer,
The ID48 Copy function is not available yet.
And we are working on it, please wait for more days.
Anna
Regards
By Anna Seller on Dec 23, 2024 0 of 0 found this helpful. Do you?

0 Votes
0
votes
Question:
Q:it seems I am unable to activate it because I cannot enter the character "_" in my email address.
Answer:
A:It doesn't accept special characters when you input the username, you can use another email to register it
By Anna Seller on Nov 17, 2024 0 of 0 found this helpful. Do you?

0 Votes
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